As some of you may have noticed, Kronos is currently taking a much longer time to load than normal. This may impact anyone trying to access timecards in the system. IT is aware, and a fix is currently being worked on. In the meantime, if a non-exempt employee is unable to log time, please have them maintain a paper timesheet.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
Any paper timesheets that were kept this afternoon can now be entered by a timekeeper or supervisor. Normal use of Kronos as the timekeeping system can resume.
As some of you may have noticed, Kronos is currently displaying a notification error that is preventing employees from making any changes to a timecard including clocking in or out. A fix is currently being worked on, but in the meantime, please have any non-exempt employees maintain a paper timesheet for the rest of the day.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
Any paper timesheets that were kept this morning can now be entered by a timekeeper or supervisor. Normal use of Kronos as the timekeeping system can resume.
As some of you may have noticed, Kronos is currently down. There was a power outage at County Office Building McIntire where all Kronos servers are housed. A fix is currently being worked on, but in the meantime, please have any non-exempt employee maintain a paper timesheet for the rest of the day.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
As you may be aware we are moving away from our current paper-based EAR process — We are moving that process into ADP! There are several advantages to this: You’ll manage change in a single system; in time turn-around on changes will be faster; the guided workflow will make the process easier.
The first step is to help us verify that you serve in the role of Timekeeper and manage EAR’s. If you could take a minute to fill out the survey below, it will help us with messaging, training plans, and improved data on roles.
Several updates were completed over the weekend by the Government division’s IT department who maintain our Kronos servers. You will see several changes. We are aware of multiple issues related to this change and are working closely with Government IT and ACPS Department of Technology to understand the problems and find a solution.
Kronos Logo
The logo on our Kronos log-in page (https://time.albemarle.org/wfc/logon) has changed to include a green “production” overlaid on UKG (which is the Kronos parent company). The version next to Workforce Central now reads version 8.1.16 (screenshot below)
If you have the Kronos website saved to your web browser, please ensure that it is the correct URL. The updated URL should be: https://time.albemarle.org/wfc/logon
Notifications
The notification system within Kronos (supervisors/timekeepers only) is currently down and a fix is currently being worked on by Government IT. This seems to be only impacting Kronos’ ability to generate emails and does not appear to prevent Kronos from generating notifications within the system.
As always, if you have any questions, please feel free to reach out to Thomas Abell and Kim Shigeoka.
