The Kronos system is currently back up and running. While this fix is temporary, we’re closely monitoring the situation and working to implement a more permanent solution. We hope that this fix will provide more stability until a permanent resolution is in place.
We appreciate your continued patience as we work toward a lasting resolution.
If you experience any other issues, please reach out to time@k12albemarle.org.
Thank you for your patience!
We are planning a short blackout period in ADP for new entries and changes. The blackout will run from Thursday, December 12, to Sunday, December 15.
This period is necessary to process title changes for some licensed staff who are listed as Classroom Teachers in ADP. We’ve been working to better align their job titles with their actual roles. Our goal is to create job descriptions that are broad enough to avoid single-incumbent roles, but specific enough to remain accurate and useful. Additionally, we are realigning some of the classified pay scales and pay grades to ensure consistent separation between grades. Neither of these changes will impact employee pay.
Targeted communication will go out to impacted employees next week after the changes are finalized.
We will be hosting two office hours sessions next week:
Monday, 12/16/2024 from 12:00 PM – 1:00 PM
Thursday, 12/19/2024 from 12:00 PM – 1:00 PM
Zoom link: https://k12albemarle.zoom.us/j/2900744257?pwd=bW83UFdEN2dJNVVKUVVDZWVhWnFPUT09
As always, feel free to contact time@k12albemarle.org with any questions if you are unable to make either of these sessions.
Wednesday, January 1 (New Year’s Day) is a bank holiday. To ensure payroll processing is completed on time, the Kronos timecard final approval deadline has been moved up by two hours, from 1 p.m. to 11 a.m. on Monday, December 30.
Kronos timecard approval deadline: 11:00 AM on Monday, December 30, 2024
Please communicate this change and adjust your internal deadlines for employees and supervisors to review and approve their timecards accordingly.
Instead of our regular office hours on Monday, November 4, Thomas Abell will host “Payroll Submissions for Timekeepers” at Making Connections. As a reminder, the week of Nov. 4 (next week) is a payroll week.
When: Monday, Nov 4, 10:15 AM – 11:30 AM
Where: AHS Room 123
This will be an Open Lab style workspace where timekeepers can complete time and attendance tasks before payroll sign-off. If you are the timekeeper responsible for payroll review next week for your school, department, or program, please sign up for this session. This is a great chance to get help and have dedicated time for your payroll tasks.
Thomas will be available to answer any questions you may have. We look forward to seeing you there!
Thank you all for paying attention to these important updates during this busy first week of school!
Starting today, we’re piloting a new, simplified process for the ADP Employee Changes Wizard. Instead of filling out multiple fields, you’ll only need to complete the “When & Why” section with the following details:
HR will handle the rest based on the information you provide in the “When & Why” section.
For updated guidelines, please refer to the revised “What to Submit in Employee Changes Wizard” documentation here.
If you have any questions, please email time@k12albemarle.org.
As you manage your team’s attendance, we want to ensure you have all the information you need to support both new and existing employees effectively.
(NEW) Sick Leave for New Employees:
Remembering Our COVID Leave Support:
For those who remember the COVID pandemic, you may recall that we were given 5 days of sick leave when the COVID leave program ended. We are pleased to extend the same supportive measure to new employees to help them transition smoothly into their roles.
Encouraging Acceptable Attendance:
We appreciate your efforts in helping employees understand and meet these attendance expectations. Your supportive approach ensures a great work environment for everyone. If you have any questions or need further assistance, feel free to reach out to your Business Partner.
Thank you for your dedication and support!
After working with our partners in Gov IT, we believe the issue affecting Kronos has been resolved, and normal usage can be resumed.
If you are still having issues accessing parts of the system, please reach out to time@k12albemarle.org
Due to the announced Building Closure Leave for Tuesday, 1/16/2024, including all 12-month employees not required to work, we would like to remind all Timekeepers of the early sign-off deadline.
Please do your best to ensure that all normal payroll processes are completed no later than 11:00 AM, and make sure to clock in and out for all work done.
We will plan to still hold an Office Hour session from 10:00 AM – 11:00 AM tomorrow.
As many of you may have noticed, Kronos is currently down for some users. We have reached out to our partners with Gov IT and they have begun troubleshooting the issue. We are sorry for the inconvenience, but please instruct your employees if they cannot log-in to clock in/out to note the time for manual entry when the system is back online.
Again this is impacting some but not all users. If employees are able to log-in to Kronos they should continue to use normal processes.
We will keep you all updated on when Kronos is back online.
We will be hosting office hour sessions at the following times next week:
Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
As always, if you have any questions or need help with anything Kronos or ADP related, please feel free to reach out to Thomas Abell and Kim Shigeoka.
We are moving the EAR process (employee changes for HR/Payroll) into ADP. Several of our Administrators have already completed the Employee Changes Wizard training – Thank you!
If you are a Principal, AP, Department/Program Directors, Deputy/Assistant Director and have not completed ADP training, sign up for one of the dates below. You are required to attend the first hour of training on ADP and the EAR process change. We encourage everyone to stay for the second hour of Kronos training (if you are a new Administrator you are required to stay for the second hour)
NEW Dates:
If you have any questions, please email Thomas Abell and Kim Shigeoka
We now have Terminations and Place on Leave workflows up in the employee changes wizard. You will find these under Job Changes in the list of other available change types.
We will be holding additional Timekeeper Employee Changes Wizard Training this fall.
Employee Changes Wizard documentation will be maintained on this site: Employee Changes in ADP (sharepoint.com) Timekeepers these have been updated since training earlier this year.
Employee Changes in ADP (sharepoint.com)
Please be aware we’ve been receiving an increase in historical correction requests and are trying to get them processed as fast as we can. Historical Corrections may take up to two payroll cycles to process until we are able to catch up.
We will be hosting one office hour session this coming week:
Monday, 7/17/2023 from 12:00 PM – 1:00 PM
Thursday, 7/20/2023 from 12:00 PM – 1:00 PM
Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
Some of you reported that some employees using the Quick Time Stamp were getting an error message (but the clock in/out was appearing properly on the timecard). The issue with the incorrect error message should be fixed. Please let us know at time@k12albemarle.org if the error reappears.
Error that should be fixed: The HTML Framework has detected an exception in the application that you are attempting to access. The exception has not been caught; the application has failed to load. Please contact your system administrator.
Albemarle County’s IT team will be performing regular server maintenance between
6:00 PM and 7:00 PM on 5/22/2020.
Kronos will be impacted by this downtime as it is hosted on the county’s servers.
If you or any of your employees will be working at this time, please be aware that a record of punches will need to be kept and reentered by a timekeeper or supervisor when the servers are back up and running.
Please feel free to reach out to Thomas Abell at tabell2@k12albemarle.org with any questions.