The Kronos system error affecting time-off requests has been resolved. Employees can now submit their time-off requests as usual through the system.
We appreciate your patience and understanding while we worked to address this issue. If you encounter any further issues or have any questions, please don’t hesitate to contact us at time@k12albemarle.org.
We are currently experiencing a system error in Kronos that is preventing employees from submitting time-off requests. Our team is aware of the issue and is actively working to resolve it as quickly as possible.
In the meantime, if employees need to request time off, please instruct them to communicate directly with their supervisor or timekeeper to ensure their requests are documented and processed manually until the issue is resolved.
We will be hosting two office hours sessions this week:
Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
As always, feel free to contact time@k12albemarle.org with any questions if you are unable to make either of these sessions.
Instead of our regular office hours on Monday, November 4, Thomas Abell will host “Payroll Submissions for Timekeepers” at Making Connections. As a reminder, the week of Nov. 4 (next week) is a payroll week.
When: Monday, Nov 4, 10:15 AM – 11:30 AM
Where: AHS Room 123
This will be an Open Lab style workspace where timekeepers can complete time and attendance tasks before payroll sign-off. If you are the timekeeper responsible for payroll review next week for your school, department, or program, please sign up for this session. This is a great chance to get help and have dedicated time for your payroll tasks.
Thomas will be available to answer any questions you may have. We look forward to seeing you there!