As 10-month employees return, we wanted to send a reminder on how employees must gain access to Kronos with a temporary password. As supervisors and timekeepers, we ask that you try to help your employees with this process as much as possible, but if you all run into any trouble, please reach out to:
📞 Service Desk at 434-975-9444
📧 HRIS Team at HRIS@k12albemarle.org

Compass: New Kronos Login Information for All Employees

As a result of the criminal cybersecurity event experienced by Local Government this summer, school staff now have a different password to log in to Kronos.

On July 25, all employees received a Tech Advisory email with instructions for logging in and setting a new Kronos password. You’ll need to enter your initial (temporary) password before you are prompted to create a new one.

You can access Kronos and update your password in any of the following ways:

• Visit the Kronos website
• Use the ACPS desktop shortcut
• Use the Kronos mobile app (UKG Workforce Central)

Your Initial (Temporary) Password:

• Format: Legal Last Name (as it appears in ADP) + Birth Year + ACPS (no spaces)
• Example: If your name is Jane Jones-Smith and you were born in 2000, your password would be: 
  Jones-Smith2000ACPS

Note: Capitalization will match how your last name appears in ADP. If your last name includes a hyphen (-), apostrophe (’), or space ( ), that character will be part of your password.

When prompted to change your password:

• Enter your initial (temporary) password as the Old Password
• Create a new password that is at least 8 characters
• Do not make your new Kronos password the same as your ACPS network password

Note: If you receive a message that you’re locked out during the change process, your account will automatically unlock after 30 minutes, and you can try again.

Need Help?

For assistance, contact:
📞 Service Desk at 434-975-9444
📧 HRIS Team at HRIS@k12albemarle.org

Earlier today, a Tech Advisory message was sent to all staff with information on how to access Kronos going forward. That message included information on a new temporary password for ALL employees (even those who had their password manually reset by HR in the last two weeks). After logging in with that temporary password, the system will automatically ask you to create a new password. Please make a note of that newly created password!

Be sure to log in to Kronos to change your password. This is especially true for any supervisors or timekeepers who have access to multiple employee records.

As timekeepers and/or supervisors, we ask that you please help your employees gain access to their own Kronos using that information.

If you need additional help, please contact the HRIS team via email, hris@k12albemarle.org, or call the service desk at 434-975-9444.

Thank you all for your patience over the last couple of months as we have worked on getting all staff back into the system!

While we work toward a permanent solution, the HRIS team can temporarily reset your Kronos password each day to allow access from your primary work location.

To request access on a specific day, please use the sign-up form below. Please sign up for one day at a time.

Password access will be active from 10:00 AM to 10:30 PM each day.

You will receive an individual notification when your password has been reset, including the updated password.

If you need access before 10:00 AM or encounter any issues, please email time@k12albemarle.org directly.

Sign up here

We appreciate your patience and hope to implement a permanent fix soon. If anything changes with this plan, we will share that information with the field.

Please note that individual employees will still not have access to their timecards. This temporary fix is ONLY for those with timekeeper/supervisor access.

Thank you all for your hard work over the last few weeks, as we have worked through this unprecedented issue.