Kronos Outage

Due to a network error at COB McIntire, employees may have trouble accessing Kronos at this time. Gov IT is in communication with our team as well as the county’s Internet Service Provider to resolve this issue as quickly as possible. Please instruct your employees to maintain some form of paper timesheet if they are unable to login to Kronos.

Office Hours for the week of 2/13/2023

Office Hours

We will be hosting two office hour sessions this week:

  • Monday, 2/13/2023 from 12:00 PM – 1:00 PM
  • Friday, 2/17/2023 from 2:00 PM – 3:00 PM

Zoom Link: https://k12albemarle.zoom.us/j/85415537117?pwd=NXVLZWhOOTZiMDZVNUw5dlFxZXdDUT09

Please feel free to reach out to your HRIS team with any questions or concerns. Have a great weekend!

Kronos Outage

As some of you may have noticed, Kronos is currently down. There was a power outage at County Office Building McIntire where all Kronos servers are housed. A fix is currently being worked on, but in the meantime, please have any non-exempt employee maintain a paper timesheet for the rest of the day.

Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.

Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.

New EAR Process

Hello Timekeepers!

As you may be aware we are moving away from our current paper-based EAR process — We are moving that process into ADP! There are several advantages to this: You’ll manage change in a single system; in time turn-around on changes will be faster; the guided workflow will make the process easier. 

The first step is to help us verify that you serve in the role of Timekeeper and manage EAR’s. If you could take a minute to fill out the survey below, it will help us with messaging, training plans, and improved data on roles.  

EAR Submitter Information

Additional announcements will be coming soon around changes and training opportunities. 

If you have any questions, reach out to Thomas Abell or Kim Shigeoka. 

Thank you! 

Kronos Changes

Several updates were completed over the weekend by the Government division’s IT department who maintain our Kronos servers. You will see several changes. We are aware of multiple issues related to this change and are working closely with Government IT and ACPS Department of Technology to understand the problems and find a solution. 

Kronos Logo

The logo on our Kronos log-in page (https://time.albemarle.org/wfc/logon) has changed to include a green “production” overlaid on UKG (which is the Kronos parent company). The version next to Workforce Central now reads version 8.1.16 (screenshot below) 

Mobile App

For those of you that use the Mobile App, the server needs to be addressed https://time.albemarle.org/wfc/logon (previously it was https://time.albemarle.org/wfc)

Mobile App Install for Android.pdf (the same server login information can be used for iPhones)

Saved Links

If you have the Kronos website saved to your web browser, please ensure that it is the correct URL. The updated URL should be: https://time.albemarle.org/wfc/logon

Notifications

The notification system within Kronos (supervisors/timekeepers only) is currently down and a fix is currently being worked on by Government IT. This seems to be only impacting Kronos’ ability to generate emails and does not appear to prevent Kronos from generating notifications within the system.

As always, if you have any questions, please feel free to reach out to Thomas Abell and Kim Shigeoka.

Office Hours for the Week of 1/16/2023 & Payroll Run Reminder

Office Hours

We will be hosting two office hours sessions next week:

  • Tuesday, 1/17/2023 from 10:00AM – 11:00AM
  • Friday, 1/20/2023 from 1:00PM – 2:00PM

Zoom link: https://k12albemarle.zoom.us/j/85415537117?pwd=NXVLZWhOOTZiMDZVNUw5dlFxZXdDUT09

Payroll Run for the Week of 1/16/2023

With Monday, 1/16/2023, being a holiday, we wanted to remind all timekeepers of the accelerated timeline for sign off. The sign off process will begin at 11:00AM on Tuesday, 1/17/2022. This means that all normal checklists you go through MUST be completed before then.

We hope everyone has a wonderful long weekend!