As 10-month employees return, we wanted to send a reminder on how employees must gain access to Kronos with a temporary password. As supervisors and timekeepers, we ask that you try to help your employees with this process as much as possible, but if you all run into any trouble, please reach out to:
📞 Service Desk at 434-975-9444
📧 HRIS Team at HRIS@k12albemarle.org

Compass: New Kronos Login Information for All Employees

As a result of the criminal cybersecurity event experienced by Local Government this summer, school staff now have a different password to log in to Kronos.

On July 25, all employees received a Tech Advisory email with instructions for logging in and setting a new Kronos password. You’ll need to enter your initial (temporary) password before you are prompted to create a new one.

You can access Kronos and update your password in any of the following ways:

• Visit the Kronos website
• Use the ACPS desktop shortcut
• Use the Kronos mobile app (UKG Workforce Central)

Your Initial (Temporary) Password:

• Format: Legal Last Name (as it appears in ADP) + Birth Year + ACPS (no spaces)
• Example: If your name is Jane Jones-Smith and you were born in 2000, your password would be: 
  Jones-Smith2000ACPS

Note: Capitalization will match how your last name appears in ADP. If your last name includes a hyphen (-), apostrophe (’), or space ( ), that character will be part of your password.

When prompted to change your password:

• Enter your initial (temporary) password as the Old Password
• Create a new password that is at least 8 characters
• Do not make your new Kronos password the same as your ACPS network password

Note: If you receive a message that you’re locked out during the change process, your account will automatically unlock after 30 minutes, and you can try again.

Need Help?

For assistance, contact:
📞 Service Desk at 434-975-9444
📧 HRIS Team at HRIS@k12albemarle.org

Earlier today, a Tech Advisory message was sent to all staff with information on how to access Kronos going forward. That message included information on a new temporary password for ALL employees (even those who had their password manually reset by HR in the last two weeks). After logging in with that temporary password, the system will automatically ask you to create a new password. Please make a note of that newly created password!

Be sure to log in to Kronos to change your password. This is especially true for any supervisors or timekeepers who have access to multiple employee records.

As timekeepers and/or supervisors, we ask that you please help your employees gain access to their own Kronos using that information.

If you need additional help, please contact the HRIS team via email, hris@k12albemarle.org, or call the service desk at 434-975-9444.

Thank you all for your patience over the last couple of months as we have worked on getting all staff back into the system!

While we work toward a permanent solution, the HRIS team can temporarily reset your Kronos password each day to allow access from your primary work location.

To request access on a specific day, please use the sign-up form below. Please sign up for one day at a time.

Password access will be active from 10:00 AM to 10:30 PM each day.

You will receive an individual notification when your password has been reset, including the updated password.

If you need access before 10:00 AM or encounter any issues, please email time@k12albemarle.org directly.

Sign up here

We appreciate your patience and hope to implement a permanent fix soon. If anything changes with this plan, we will share that information with the field.

Please note that individual employees will still not have access to their timecards. This temporary fix is ONLY for those with timekeeper/supervisor access.

Thank you all for your hard work over the last few weeks, as we have worked through this unprecedented issue.

Kronos Outage

Kronos is still down. Please do not attempt to log in until we send an official all-clear notification.

In the meantime, continue to track employee clock-in/out times manually. If you need assistance setting up a Google Sheet or Form to help collect this information, feel free to reach out to time@k12albemarle.org —we’re happy to help.

Comp Leave Payout

Additionally, please note that the Comp Leave payout originally scheduled for June 16 has been moved to June 27, 2025. This adjustment provides employees with additional time to use any earned Comp Time before the end of the pay period. All remaining balances will be paid out on the July 3 paycheck.

Please submit any historical corrections that include Comp Time Leave no later than Wednesday, 6/25/2025. Any correction submitted after that time will not be eligible for Comp Time Leave, and any remaining Comp Time balance will be paid out in the July 3 paycheck.

Link to Compass article about Compensatory Time reinstatement: https://k12albemarle.sharepoint.com/SitePages/Additional-Leave-Policy-Updates.aspx

Employee Return to Work Information

Please ensure your employees know when they need to return for SY25-26. Here’s a link to a breakdown of employee titles by School/Department (as of May 13). Here’s a link to the SY25-26 Work Calendars. You can look up individual employees in ADP to view their assigned calendar. Here’s a link to instructions on how to look up an employee in ADP. If you have questions about your employees’ assigned calendar, please reach out to your Business Partner. 

Thank you for your patience, hard work, and continued support.