We are aware that the Time Off Request button is missing for 10 and 11 month employees. We are working on this issue and will email when it is resolved.
In the interim, supervisors and timekeepers can apply the appropriate leave cascade directly to the timecard if leave needs to be added.
We will be hosting office hour sessions at the following times next week:
Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
As always, if you have any questions or need help with anything Kronos or ADP related, please feel free to reach out to Thomas Abell and Kim Shigeoka.
We are moving the EAR process (employee changes for HR/Payroll) into ADP. Several of our Administrators have already completed the Employee Changes Wizard training – Thank you!
If you are a Principal, AP, Department/Program Directors, Deputy/Assistant Director and have not completed ADP training, sign up for one of the dates below. You are required to attend the first hour of training on ADP and the EAR process change. We encourage everyone to stay for the second hour of Kronos training (if you are a new Administrator you are required to stay for the second hour)
NEW Dates:
If you have any questions, please email Thomas Abell and Kim Shigeoka
We now have Terminations and Place on Leave workflows up in the employee changes wizard. You will find these under Job Changes in the list of other available change types.
We will be holding additional Timekeeper Employee Changes Wizard Training this fall.
Employee Changes Wizard documentation will be maintained on this site: Employee Changes in ADP (sharepoint.com) Timekeepers these have been updated since training earlier this year.
Employee Changes in ADP (sharepoint.com)
Please be aware we’ve been receiving an increase in historical correction requests and are trying to get them processed as fast as we can. Historical Corrections may take up to two payroll cycles to process until we are able to catch up.
We will be hosting one office hour session this coming week:
Monday, 7/17/2023 from 12:00 PM – 1:00 PM
Thursday, 7/20/2023 from 12:00 PM – 1:00 PM
Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
Some of you reported that some employees using the Quick Time Stamp were getting an error message (but the clock in/out was appearing properly on the timecard). The issue with the incorrect error message should be fixed. Please let us know at time@k12albemarle.org if the error reappears.
Error that should be fixed: The HTML Framework has detected an exception in the application that you are attempting to access. The exception has not been caught; the application has failed to load. Please contact your system administrator.
As of 3:32 PM, Kronos is back online.
Any paper timesheets that were created can now be entered by a timekeeper or supervisor. Normal use of Kronos as the timekeeping system can resume.
We’re getting reports of Kronos displaying an error upon log-in. We’re investigating the error. Please instruct your employees to maintain some form of paper timesheet if they are working today and unable to login to Kronos.
As some of you may have noticed, Kronos was taking a much longer time to load than normal. We believe it is back up and running normally at this time. Timekeepers, please take some time tomorrow to review your missed punch log for this afternoon.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
As some of you may have noticed, Kronos is currently taking a much longer time to load than normal. This may impact anyone trying to access timecards in the system. IT is aware, and a fix is currently being worked on. In the meantime, if a non-exempt employee is unable to log time, please have them maintain a paper timesheet.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
As of 5:07 PM, Kronos is back online
Any paper timesheets that were kept this afternoon can now be entered by a timekeeper or supervisor. Normal use of Kronos as the timekeeping system can resume.
As some of you may have noticed, Kronos is currently displaying a notification error that is preventing employees from making any changes to a timecard including clocking in or out. A fix is currently being worked on, but in the meantime, please have any non-exempt employees maintain a paper timesheet for the rest of the day.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
We will be hosting office hours next week:
Zoom link: https://k12albemarle.zoom.us/j/85415537117?pwd=NXVLZWhOOTZiMDZVNUw5dlFxZXdDUT09