As some of you may have noticed, Kronos is currently displaying a notification error that is preventing employees from making any changes to a timecard including clocking in or out. A fix is currently being worked on, but in the meantime, please have any non-exempt employees maintain a paper timesheet for the rest of the day.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
Any paper timesheets that were kept this morning can now be entered by a timekeeper or supervisor. Normal use of Kronos as the timekeeping system can resume.
As some of you may have noticed, Kronos is currently down. There was a power outage at County Office Building McIntire where all Kronos servers are housed. A fix is currently being worked on, but in the meantime, please have any non-exempt employee maintain a paper timesheet for the rest of the day.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.
Several updates were completed over the weekend by the Government division’s IT department who maintain our Kronos servers. You will see several changes. We are aware of multiple issues related to this change and are working closely with Government IT and ACPS Department of Technology to understand the problems and find a solution.
Kronos Logo
The logo on our Kronos log-in page (https://time.albemarle.org/wfc/logon) has changed to include a green “production” overlaid on UKG (which is the Kronos parent company). The version next to Workforce Central now reads version 8.1.16 (screenshot below)
If you have the Kronos website saved to your web browser, please ensure that it is the correct URL. The updated URL should be: https://time.albemarle.org/wfc/logon
Notifications
The notification system within Kronos (supervisors/timekeepers only) is currently down and a fix is currently being worked on by Government IT. This seems to be only impacting Kronos’ ability to generate emails and does not appear to prevent Kronos from generating notifications within the system.
As always, if you have any questions, please feel free to reach out to Thomas Abell and Kim Shigeoka.
With the 2-hour delay this morning, we’re sending out a quick reminder on how building closure leave should be recorded in Kronos.
Building closure leave is paid leave that is only available to regular employees. Temporary employees are not eligible for building closure leave. Each employee who’s schedule was impacted by the delay should have 2 hours of Building Closure Leave applied to their timecard. Since ACPS no longer practices leave washing, building closure leave should be applied to timecards even if the employee had to work during the closure.
Since exempt employee’s pay would not be impacted by building closure leave, it is not necessary to add it to their timecards.
