As some of you may have noticed, we have changed the default time period for the “User Info” genie from “Today” to “Week to Date.” After talking with a few timekeepers, we decided that this would give you all a better snapshot of those in your department/school in any given week.
Kronos Downtime
Gov IT has notified us of a schedule server update set for Monday, 4/24/2023 between 5:00 PM and 7:00PM. There may be service interruptions during this update. Please have your employees maintain a paper timesheet if they will be clocking in/out around this time.
Office Hours
We will be hosting office hour sessions the following times this coming week:
We’re getting reports of Kronos displaying an error upon log-in. We’re investigating the error. Please instruct your employees to maintain some form of paper timesheet if they are working today and unable to login to Kronos.
Any paper timesheets that were kept this morning can now be entered by a timekeeper or supervisor. Normal use of Kronos as the timekeeping system can resume.
Due to a network error at COB McIntire, employees may have trouble accessing Kronos at this time. Gov IT is in communication with our team as well as the county’s Internet Service Provider to resolve this issue as quickly as possible. Please instruct your employees to maintain some form of paper timesheet if they are unable to login to Kronos.
As some of you may have noticed, Kronos was taking a much longer time to load than normal. We believe it is back up and running normally at this time. Timekeepers, please take some time tomorrow to review your missed punch log for this afternoon.
Timekeepers and Supervisors will have to key any missed punches for these employees when Kronos is back up.
Please feel free to reach out to Thomas Abell via email with any questions regarding this outage.