Important Zoom Information for Payroll Help

If you sign up for a Zoom meeting, please know that we won’t be able to share our screens this time. You will need to clearly explain what needs to be done, step by step, so the HR person using the special laptop can enter the information for you.

This is a little different from the last time Kronos was down. The special computer we’re using is not connected to the internet or a printer, so we can’t take screenshots.

Also, please try to stagger your Zoom requests if you can. We only have a few super users who can help, and we want to make sure everyone gets the support they need.

See original post here: https://timekeepers.k12albemarle.org/?p=749

Kronos Access Plan

Thank you for your patience as we collaborate with the ACPS Department of Technology and the Local Government IT and Payroll teams to prepare for payroll next week.

To help get everyone’s clock in/out times entered (from Wednesday, June 11 to Friday, June 13), we’re setting up a computer lab at the County Office Building (401 McIntire Road) this weekend and Monday.

At this time, Kronos is not available outside of the County Office Building network, so logging in from worksites, mobile devices, or from home is not possible.

Please use this link (Kronos Keying Sign-up Sheet) to sign up for a time slot—you can pick one or several. Signing up helps us know when people will arrive and how many staff we’ll need to help.

You can get help in two ways:

• Join a Zoom call, and someone from HR will enter the times for you using a special computer.
  • Zoom Link: https://k12albemarle.zoom.us/j/83178699422?pwd=3Y217pmEHO524aGd6dzBN5ke49iOf7.1 
• Come in person to use one of the special computers set up to connect directly to the Kronos system.

How to use the sign-up sheet:

• Use one row per day you plan to come (e.g., if you’re coming Saturday and Monday, fill out two rows).
• In the Time Slot column, you can select one or multiple hours.
• Be sure to include your School or Department so we can plan accordingly.
• Use the Notes column to share anything helpful, such as:
  • “Will join via Zoom”
  • “Entering hours for the Transportation team”
  • “Will join in-person”
• Use the Contact column to tell us how to reach you if plans change and we can’t be there during your scheduled time.

This helps us make sure you have the support you need—thank you!

Special Instructions for Entering the Building (Weekend Only):

If you do not have after-hours access to the County Office Building, don’t worry. We’ll have someone at the Visitor’s Entrance to let you in.

You will need to:

• Park in one of the lower open lots, as the upper lot is typically barricaded.
• Call or text 434-242-0002 if no one is at the front door to let you in.

Thank you for your flexibility as we work through these details!

Computer Lab Hours:

• Saturday: Open from 8 AM – 5 PM. Please sign up—if no one signs up, we may open later or close earlier.
• Sunday: Open from 8 AM – 5 PM. Again, please sign up so we know when to expect folks.
• Monday: Open starting at 7 AM.

Sign-off at 2 pm on Monday

We’ve worked with Payroll to give us more time on Monday. The final payroll sign-off has been moved to 2 PM, allowing us more time to enter everyone’s hours.

HR staff will be there to help—both online and in person—especially for our bigger departments. This is why it’s so important to sign up!

Thank you all so much for your time and teamwork. We really appreciate everything you’re doing.

Kronos Down

As noted in the tech advisory that was just sent out, Kronos access is down. We are working with our partners in the Department of Technology and Local Government to restore access as quickly as possible.

Please instruct your employees to note the time for manual entry when the system is back online.

As a reminder, next week is a payroll week and we will have early sign-off due to the bank holiday. If access has not been restored by Friday, we will share additional plans to process payroll given the short timeline.

We will keep you all updated when Kronos is back online. Thank you for your patience and understanding.

Early Sign-off on Mon., June 16 due to Bank Holiday

Thursday, June 19 (Juneteenth) is a bank holiday. To ensure payroll processing is completed on time, the Kronos timecard final approval deadline has been moved up by two hours, from 1 p.m. to 11 a.m. on Monday, June 16.

Kronos timecard approval deadline: 11:00 AM on Monday, June 16, 2025

Please communicate this change and adjust your internal deadlines for employees and supervisors to review and approve their timecards accordingly.

Early Sign-off on Mon., June 30 due to Bank Holiday

Friday, July 4 (Independence Day) is a bank holiday. To ensure payroll processing is completed on time, the Kronos timecard final approval deadline has been moved up by two hours, from 1 p.m. to 11 a.m. on Monday, June 30.

Kronos timecard approval deadline: 11:00 AM on Monday, June 30, 2025

Please communicate this change and adjust your internal deadlines for employees and supervisors to review and approve their timecards accordingly.