We wanted to inform you that we will be discontinuing the Kronos Service Desk account that is hosted through KACE. Going forward, please send any help requests directly to time@k12albemarle.org. This change will streamline our communication channels and ensure a more efficient response to your needs.
Thank you for your cooperation and understanding.
We will be hosting two office hours sessions this week:
Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
As always, feel free to contact time@k12albemarle.org with any questions if you are unable to make either of these sessions.
After working with our partners in Gov IT, we believe the issue affecting Kronos has been resolved, and normal usage can be resumed.
If you are still having issues accessing parts of the system, please reach out to time@k12albemarle.org
As many of you may have noticed, Kronos is currently down or responding slowly for some users. We have contacted our partners with Gov IT, and they have begun troubleshooting the issue. We are sorry for the inconvenience. Please instruct your employees if they cannot log in to clock in/out to note the time for manual entry when the system is back online.
Timekeepers, please keep in mind that today is a Payroll Monday, and all timecard data must be input by 1:00 PM.
We will keep you all updated when Kronos is back online.
Due to this morning’s Kronos outage and after speaking with the Payroll Department, we have decided to move today’s Kronos payroll deadline from 1:00 PM to 1:30 PM.
Please ensure that all normal payroll Monday processes are completed by this time. If you are unable to meet this deadline for any reason, please reach out to time@k12albemarle.org
We will still have an Office Hours session at 12:00 PM today to help support you all however we can. Zoom link: https://k12albemarle.zoom.us/j/3447854320?pwd=cVZkQkFxMmF6bjVrOGNxaEF4T3pxdz09
After working with our partners in Gov IT, we believe the issue affecting Kronos has been resolved, and normal usage can be resumed.
If you are still having issues accessing parts of the system, please reach out to time@k12albemarle.org
As many of you may have noticed, Kronos is currently down or responding slowly for some users. We have contacted our partners with Gov IT, and they have begun troubleshooting the issue. We are sorry for the inconvenience. Please instruct your employees if they cannot log in to clock in/out to note the time for manual entry when the system is back online.
Timekeepers, please keep in mind that today is a Payroll Monday, and all timecard data must be input by 1:00 PM.
We will keep you all updated when Kronos is back online.
After working with our partners in Gov IT, we believe the issue has been resolved, and normal usage can be resumed.
If you are still having issues accessing parts of the system, please reach out to time@k12albemarle.org.
As many of you may have noticed, Kronos is currently down or responding slowly for some users. We have contacted our partners with Gov IT, and they have begun troubleshooting the issue. We are sorry for the inconvenience. Please instruct your employees if they cannot log in to clock in/out to note the time for manual entry when the system is back online.
Again, this is impacting some but not all users. If employees can log in to Kronos they should continue to use normal processes.
We will keep you all updated on when Kronos is back online.
Due to the announced Building Closure Leave for Tuesday, 1/16/2024, including all 12-month employees not required to work, we would like to remind all Timekeepers of the early sign-off deadline.
Please do your best to ensure that all normal payroll processes are completed no later than 11:00 AM, and make sure to clock in and out for all work done.
We will plan to still hold an Office Hour session from 10:00 AM – 11:00 AM tomorrow.